Warranty Claim Form

If you believe you have received a defective product, please fill out the form below and upload the required documents. Accepted file formats include .png, .jpg, and .pdf.

NOTE: Pfanner does not have an official warranty policy, and requests for repair are considered on a case-by-case basis. Pfanner does not provide warranty replacements, except for in extraordinary cases.

  • Personal Information

  • Product Information

  • Drop files here or
    Accepted file types: jpg, png, pdf, jpeg, pdf, Max. file size: 1 MB.
    • Purchase Information

    • If your dealer is not on this list, that dealer is not part of our distribution network and therefore we are unable to provide warranty repair services. In this case, please contact your retailer directly for support.
    • MM slash DD slash YYYY
    • Accepted file types: jpg, png, pdf, jpeg, Max. file size: 500 MB.