Shipping During the Canada Post Strike
Important Update: Shipping During the Canada Post Strike
Dear Customers,
As Canada Post faces disruptions due to the ongoing strike, we want to assure you that we’re taking proactive steps to ensure your orders reach you without delay.
Independent Courier Deliveries
To bypass the potential delays caused by the strike, all courier-eligible addresses will now receive their shipments via independent couriers. This adjustment is aimed at maintaining our commitment to timely delivery and customer satisfaction.
No Additional Cost to You
Rest assured, this change comes at no extra cost to you. Pfanner Canada is absorbing all additional expenses associated with these courier ground shipments because we value your trust and loyalty.
Exceptions to Courier Delivery
Unfortunately, not all addresses are eligible for courier service. The following exceptions apply:
- PO boxes
- Alaska and Hawaii
- Northwest Territories, Nunavut, and Yukon
- Rural Canadian addresses that are not served by independent couriers
If your address falls within these exceptions, we appreciate your understanding as we navigate these challenges.
Minimizing Disruption for Our Customers
We recognize the timing of this strike as disruptive and frustrating. Please know that we are working tirelessly to minimize its impact on you. Your patience and support mean the world to us as we continue to find solutions that prioritize your needs.
Thank you for choosing Pfanner Canada. If you have any questions or concerns about your shipment, don’t hesitate to reach out to our customer service team about shipping during the Canada Post strike.
Warm regards,
The Pfanner Canada Team