Our goal is to get you your product as quickly as possible and ship all orders within two to five business days. A $15 CAD shipping and handling fee will be added to all orders under $499.99 within Canada. Orders $500 and over ship for FREE within Canada. Orders to the US ship at a flat rate of $20 CAD, in $800 increments (ie. $0 – $799.99 = $20, $800.00 – 1599.99 = $40).
Customers can request rush delivery at an additional cost at the time of your order. If you need your order to arrive by a specific date, you MUST specify this in the comments section or call us at 250-868-1010 ext. 108 to speak with a customer service representative. There may be additional costs incurred in such cases and we discuss this with you at the time of purchase.
A Tracking Number will be emailed to you once your order has been shipped. To track your package, please visit the Canada Post website and enter the tracking number that was emailed to you. Once your order is shipped, Canada Post will do everything they can to deliver it to you on time. In the event of a delayed delivery, you may contact Canada Post directly at 1-800-267-1177 or at www.canadapost.com.
Signing For Delivery
All deliveries MUST be signed for. Otherwise Savoy Equipment LTD cannot take responsibility for delivery.
All orders being delivered to a P.O. Box will be shipped via Canada Post.