SHIPPING POLICY

Standard Delivery
Our goal is to get you your product as quickly as possible and ship all orders within two to five business days. A $15 CAD shipping and handling fee will be added to all orders within Canada. Orders to the US ship at a flat rate of $20 CAD, in $800 increments (ie. $0 – $799.99 = $20, $800.00 – 1599.99 = $40).

Rush Delivery
Customers can request rush delivery at an additional cost at the time of your order. If you need your order to arrive by a specific date, you MUST specify this in the comments section or e-mail us at pfanner@savoyequipment.com to speak with a customer service representative. There may be additional costs incurred in such cases and we discuss this with you at the time of purchase.

Tracking Numbers
A Tracking Number will be emailed to you once your order has been shipped. To track your package, please click the link in your shipping notification email, and that will automatically direct you to the appropriate website to track your order. Once your order is shipped, the carrier will do everything they can to deliver it to you on time. In the event of a delayed delivery, you may contact the carrier and provide them with the tracking number specified in the shipping confirmation email.

Canada Post: 1-800-267-1177
FedEx: 1-800-463-3339

Signing For Delivery
All deliveries  through Canada Post MUST be signed for. Otherwise Savoy Equipment LTD cannot take responsibility for delivery.

P.O. Boxes
All orders being delivered to a P.O. Box will be shipped via Canada Post.